Top FAQs

Frequently Asked Questions


I did not get my order confirmation email.

How do I track my order?

Do you ship to the U.S. only?

How long does it take to process my order?

How long does the shipping take?

Where can I reach customer service?

What should I do when the product is incomplete or damaged?

What if I have lost my package or got it stolen?

What methods of payment do you accept?

How do I cancel an order?